Effective Date: 15-Januaruy-2026
Last Updated: 12-March-2026

Thrico by PulsePlay Digital Private Limited, Sushma Cottage, Ram Nagar, Dharamshala 176215, Himachal Pradesh, India (“we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring transparency in the handling of your personal information. This European Privacy Policy contains information on how we collect, store, process, transfer, share, and use information relating to an identified or identifiable individual in the European Economic Area (“EEA”), United Kingdom (“UK”) (“personal data”) and information regarding our use of cookies and similar technologies. This European Privacy Policy applies solely to residents of the UK (“you”). Please ensure that you have read and understood this European Privacy Policy before accessing or using the Services. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in our Privacy Policy or as otherwise defined in the EU General Data Protection Regulation and the UK General Data Protection Regulation (together, the “GDPR”).

1. PURPOSE AND SCOPE

This section applies to all EU users who interact with Thrico’s platform and related services. It describes how your personal data is collected, used, stored, and shared in compliance with GDPR (Regulation (EU) 2016/679).

2. LAWFUL BASIS FOR PROCESSING

Thrico processes your personal data based on one or more of the following lawful grounds:

(a) Consent:
When you have expressly agreed to the use of your data for specific purposes.

(b) Contractual Necessity:
When processing is essential to deliver services or fulfill our contractual obligations to you.

(c) Legal Obligation:
When required to comply with applicable laws, regulations, or legal processes.

(d) Legitimate Interest:
When necessary to pursue our legitimate business objectives such as enhancing services, ensuring security, or preventing fraud while respecting your fundamental rights and privacy.

3. DATA WE COLLECT AND USE

We may collect and process the following categories of personal data:

(a) Account Information:
Name, email address, contact details, and professional profile.

(b) Usage Information:
Logins, session activity, device identifiers, IP addresses, and cookies.

(c) Communication Data:
Messages, posts, and collaboration content shared within Thrico.

(d) Technical Data:
Browser type, operating system, and interaction analytics for security and optimization.

4. DATA SUBJECT RIGHTS

In compliance with the GDPR, you are entitled to exercise the following rights regarding your personal data:

(a) Right of Access:
You may request a copy of the personal data we hold about you.

(b) Right to Rectification:
You may ask us to correct or update any inaccurate or incomplete information.

(c) Right to Erasure (“Right to be Forgotten”):
You may request deletion of your personal data when it is no longer required for the purposes collected or where consent has been withdrawn.

(d) Right to Restrict Processing:
You may request that we limit the processing of your personal data under certain circumstances.

(e) Right to Data Portability:
You may obtain your personal data in a structured, commonly used, and machine-readable format and transfer it to another service provider.

(f) Right to Object:
You may object to the processing of your data based on legitimate interests or for direct marketing activities.

(g) Rights Regarding Automated Processing:
You have the right not to be subject to decisions based solely on automated processing, including profiling, without human involvement.

To exercise any of these rights, please contact us at thrico.dpo@pulseplaydigital.com

5. CROSS-BORDER DATA TRANSFERS

When transferring your data outside the EU, Thrico ensures that adequate protection measures are in place, including:

(a) Standard Contractual Clauses (SCCs):
Approved by the European Commission.

(b) Adequacy Decisions:
Confirming comparable levels of data protection.

(c) Sensitive or Special Category Data:
Sensitive or special category data is processed only with explicit consent and safeguarded through encryption and restricted access. All international transfers are conducted using robust technical and organizational safeguards to maintain data security and integrity.

6. DATA RETENTION AND DELETION

Your personal data is retained only for as long as account remains active to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Once the retention period has ended, your data will be securely deleted, anonymized, or archived in accordance with Article 5(1)(e) of the GDPR.

7. DATA PROTECTION OFFICER (DPO)

Thrico has appointed a Data Protection Officer to oversee compliance with EU data protection requirements. You may contact the DPO for privacy inquiries or complaints at: thrico.dpo@pulseplaydigital.com

8. DATA SECURITY AND INTEGRITY

We implement industry-standard safeguards such as encryption, access controls, secure hosting environments, and continuous monitoring to prevent unauthorized access, misuse, loss, or alteration of your personal data.

9. SUPERVISORY AUTHORITY & COMPLAINTS

You have the right to file a complaint with your local Data Protection Authority (DPA) if you believe your rights under the GDPR have been violated. However, we encourage you to contact us first so we may resolve your concerns promptly.

You also have the right to object to any processing based on our legitimate interests where there are grounds relating to your situation. There may be compelling reasons for continuing to process your personal data, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.

You also have the right to lodge a complaint to a supervisory authority, including in your country of residence, place of work, or where an incident took place.

If you wish to exercise one of these rights, please contact us at thrico.dpo@pulseplaydigital.com

Due to the confidential nature of data processing, we may ask you to confirm your identity when exercising the above rights. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain personal information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

10. CHILDREN’S PRIVACY

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect or sell the personal information of minors. If we become aware of such collection, we will delete the data promptly.

11. CHANGES TO THIS EUROPEAN PRIVACY POLICY

We may update this European Privacy Policy from time to time and so you should review this page periodically. When we change this European Privacy Policy in a material way, we will update the “Effective Date” above. Changes to this European Privacy Policy are effective when they are posted on this page.

12. CONTACT INFORMATION

For questions, concerns, or complaints regarding this Privacy Policy or Thrico’s Privacy practices, please contact:

Email: thrico.dpo@pulseplaydigital.com
Website: https://thrico.com
Address: Thrico by PulsePlay Digital Private Limited
Sushma Cottage, Ram Nagar, Dharamshala 176251, Himachal Pradesh, India