Privacy Policy

Last Updated on: 15-January-2026
Effective Date: 15-January-2026
Version 1.1
Revision Date: 15-January-2026

INTRODUCTION

This Privacy Policy governs your use of the website https://thrico.com, domain name, platforms, user portal, admin portal and mobile applications (hereinafter referred to as “Website”) owned and operated by PulsePlay Digital Private Limited, with its registered office at Sushma Cottage, Ram Nagar, Dharamshala, Himachal Pradesh – 176215 (hereinafter referred to as “Thrico”, “We”, “Us”, or “Our”). This policy explains how we collect, use, share, and protect your personal data when you interact with our website and services.

We may update this policy periodically. If we make material changes, we will notify you via the Website or other appropriate means and update the “Last Updated” date above. Continued use of the website after any such update shall constitute your deemed acceptance of the revised policy.

This Privacy Policy has been designed in accordance with leading global privacy standards to promote transparency, accountability, and consistency in how we handle data of different jurisdictions. Your consent remains our highest priority, and we will always seek your explicit approval before sharing any data beyond the scope of this policy, except as otherwise required by applicable law.

1. DEFINITION CLAUSE

“Customer” means any individual, Company, Partnership firm, body corporate, or other legal entity that subscribes to, licenses or otherwise avails the services offered by Thrico, whether on a paid or trial basis.
“User” means any individual who accesses, browses or uses the platform (Website or Mobile Application), including employees, representatives or authorized users of a customer, or any person accessing the services through a customer or otherwise.

2. INFORMATION WE COLLECT

We collect personal data that you provide during account registration, profile creation, content submission, or use of our platform. This includes registration details, contact information, profile content (such as education, experience, skills, photo, and location), communications, and platform usage data. You may also choose to enable optional features like profile verifications or Calendar Sync, which allow us to access relevant information (e.g., calendar events) to enhance your networking experience and personalize platform recommendations.

Where we process sensitive personal data, we do so only with explicit consent and under enhanced safeguards, encryption, and restricted access.

Automated Decision-Making & Profiling

Where automated tools are used to provide recommendations, match opportunities, or personalize user experience, such processing is subject to human oversight. You may opt out of automated decision-making features where legally required.

Your Device and Location

When you visit or leave our Services (including some plugins and our cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to, as well as the time of your visit. We also collect information about your network and device (e.g., IP address, proxy server, operating system, web browser and add- ons, device identifier and features, cookie IDs and/or ISP, or your mobile carrier). If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will request opt-in consent before using GPS or other tools to identify your precise location.

Communications:

We process messages, comments, and document sharing on the Thrico platform in a secure manner. Automated systems may monitor or flag content to detect and prevent harmful, abusive, or prohibited material. Any manual review of communications is conducted strictly when necessary for platform safety, compliance with legal obligations, or as part of an authorized investigation.

Service Content:

When you interact with other Members, Creators, and any online communities on the Services, they may collect any content or information you disclose to them. Thrico may also collect any content or information you disclose with others through the Services.

Partners and Integrations

We may receive personal information such as your name, job title, or professional email address from our partners or clients — for example, and not limited to your use of Thrico through an employer, institution, or recruitment platform integrated with our Services. Such information is shared to enable account setup, workspace participation, or collaboration features or any other modules or features on the Thrico platform.

Affiliates and Related Services

We may also receive information from our affiliated companies or related services that enhance your experience on Thrico. For instance, integrated tools (such as productivity or communication platforms) may share data to help you connect with contacts, sync calendars, or access collaboration features seamlessly.

All such data exchanges occur in accordance with applicable data protection laws, and you retain control over any linked accounts or integrations through your account settings.

Service Use

We collect limited usage information when you access or interact with Thrico such as when you log in, view content, connect with others, or use platform tools. This includes data like IP addresses, device identifiers, browser type, and activity logs.

Such information helps us ensure platform security, improve performance, personalize your experience, and analyse overall usage trends. Cookies and similar technologies may be used for these purposes in accordance with our [Cookie Policy]. A separate Cookie Policy governs the use of cookies and similar technologies for analytics, personalization, and advertising. Users can manage preferences through browser settings or cookie management tools.

Careers:

If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.

Payment Information

If you make a payment through the Services, we may request certain billing and financial information necessary to process the transaction, including your credit card or other payment method details. Your full payment information is transmitted directly to our third-party payment processor via secure channel, and we do not store full credit card numbers or security codes on our servers. However, we may retain transaction-related information, including the last four digits of your payment card, the payment method used, transaction amounts, timestamps, and related metadata, for purposes such as maintaining accurate account histories, providing invoicing and billing support, resolving disputes, and complying with our financial, legal, and audit obligations.

We also retain your billing address and other relevant identifiers to calculate applicable taxes, meet regulatory or compliance requirements, prevent or investigate suspected fraud or unauthorized transactions, and display on invoices or account records. In addition, we may collect and maintain commercial information associated with your use of the Services, including purchase histories, records of products or services obtained or considered, usage patterns, and related interactions, to support platform functionality, improve our offerings, enable customer support, enforce our Terms, and protect the interests and rights of the Thrico by PulsePlay Digital Private Limited.

To the maximum extent permitted by law, we may also use, retain, and analyse this information to enhance security, detect misuse, maintain platform integrity, and improve or develop new features, services, or business operations.

3. PERSONAL INFORMATION USAGE

We use your information to operate, improve, and secure Thrico’s services while ensuring transparency and user control. This includes enabling secure logins, supporting collaboration tools, and personalizing your experience by suggesting relevant connections, groups, and opportunities. Premium users gain access to enhanced tools, with visibility governed by their chosen settings, while enterprise clients may manage certain data policies in accordance with applicable laws. We may display non-intrusive, activity-based advertisements within the platform, but no personal data is shared with advertisers without your explicit consent. Anonymized data may be used to enhance platform functionality, conduct voluntary surveys, and generate aggregated insights shared with community managers or researchers. Information received through support queries is used solely to resolve issues efficiently, and we also use your data to prevent fraud, ensure platform integrity, and comply with lawful and regulatory obligations.

4. YOUR INFORMATION IS SHARED AND DISPLAYED

Our Right to Share Data

Thrico may share personal data and non-personal data with its affiliates, service providers, payment processors, analytics partners, and government authorities where required by law, or in connection with business restructuring, merger, or assets transfers, in accordance with applicable data protection laws.

Profile Visibility

Your profile and related information may be visible to other registered Members and authorized users on Thrico, depending on your privacy settings. Subject to these settings, parts of your profile (such as name, role, and professional details) may also be discoverable by visitors through public search tools or third-party search engines. Visibility of certain

fields and content depends on factors such as your connection level, access rights, and the way others interact with the platform.

Posts, Comments, Likes, and Follows.

When you post, comment, like, or share content on Thrico, your actions may be visible to other Members or the public.

Posts in private groups are visible only to members of that group, while public posts are viewable by all visitors.
Content shared publicly can be re-shared or indexed elsewhere.
When you follow a person, organization, or community, this relationship may be visible to others and to the entity you follow.
We may notify others when you engage with their content or view their profile, if applicable.

Enterprise or Organization Accounts

If you access Thrico through your employer, institution, or client organization, administrators may manage your workspace participation and access controls. They will not have access to your private messages, but they may view data necessary for enterprise-level functions such as analytics, compliance, or internal collaboration. Certain professional or compliance users (such as regulated advisors) may be required to archive communications for legal reasons.

Third-Party Integrations

You may link your Thrico account with third-party services (for example, social media, calendar, or email tools) to share content or connect with contacts. In doing so, you may allow such services to access limited information from your profile or activity. Each linked service operates under its own privacy policy, and you can revoke such access at any time through your account settings.

All third-party processors and sub-processors undergo due diligence and are bound by written data protection agreements ensuring equivalent security and compliance standards,

including transfer impact assessments where data is processed outside India, as required under applicable law.

Service Providers

We engage trusted third-party vendors subject to due-diligence, confidentiality obligations, and data-processing agreements (DPAs) to support operations such as hosting, analytics, payments, customer support, and marketing. These providers may access your personal information solely to perform their contractual duties on our behalf and are obligated not to use or disclose it for any other purpose.

Legal and Compliance Disclosures

We may disclose your information if required by law, regulation, subpoena, or court order, or when necessary to:

Prevent or investigate suspected illegal activity or fraud;
Enforce our Terms of Use or defend legal claims;
Protect the safety, rights, or property of Thrico, its users, or the public; or
Respond to lawful requests from authorities or regulators.

We will notify you where legally permissible before sharing such data.

We collect and retain only data necessary to fulfill the stated purposes. Data collected for one purpose shall not be used for another incompatible purpose without your consent.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the acquiring entity, subject to continued protection under this Privacy Policy.

5. YOUR DATA RIGHTS AND PREFERENCES

Data Retention

We retain your personal data for as long as your account remains active or as required to provide our Services. Certain information may be preserved even after you become inactive, to maintain your profile, enable future reactivation, comply with legal obligations, or for legitimate business purposes such as analytics and security. Where possible, we may retain information in aggregated or de-identified form to prevent identification of any individual.

Your Rights and Controls

You have control over how your personal information is collected, used, and shared on Thrico. Depending on applicable laws, you may:

Access or Download: Request a copy of your personal data.
Rectify: Correct or update inaccurate or incomplete information.
Deactivate: Deactivate your personal account.
Delete: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected. This can be done after seven (7) days of deactivating your account.
Restrict or Object: Ask us to stop or limit the processing of your data under certain circumstances.
Portability: Request that we provide your personal data in a structured, machine-readable format.

You can manage most of these preferences directly through your account settings, or you may contact us at thrico.dpo@pulseplaydigital.com. We will respond in accordance with applicable data protection laws.

Account Closure

You may close your Thrico account at any time. Once closed, your profile and related information will no longer be visible to other Members or visitors within a reasonable period (generally within 30 days), subject to applicable laws.

We may retain limited information as required to:

Comply with legal or regulatory obligations;
Resolve disputes or enforce our Terms;
Prevent fraud, misuse, or security incidents; and
Maintain records of your consent or communications preferences.

Content you have shared with others (e.g., group posts, comments, or collaborations) may remain visible to those users even after your account is deleted, and cached or archived versions of your content may persist temporarily in third-party systems.

Consent Management & Withdrawal

You may withdraw consent at any time through your account settings or by contacting us. Withdrawal will not affect prior lawful processing, but certain features may become unavailable. Thrico maintains auditable records of consent for all personal data processing activities, as required by applicable laws.

6. User Generated Content (UGC) and User Responsibility

Users are solely responsible for the content uploaded or shared through the platform and agree to indemnify and hold harmless Thrico against any claims, damages, or liabilities arising from such content.

Thrico may use data uploaded by Users, including user- generated content, for internal analysis, verification, compliance, fraud prevention and service improvement purposes.

Users agree to use the Platform lawfully, maintain confidentiality of account credentials, provide accurate information and refrain from misuse, unauthorized access or interference with the platform.

7. DATA PROTECTION OFFICER (DPO) & GRIEVANCE REDRESSAL

Thrico has appointed a Data Protection Officer to oversee compliance and address privacy- related concerns.

You may contact the DPO at thrico.dpo@pulseplaydigital.com

A grievance redressal mechanism is in place to resolve user complaints within the timelines prescribed by the Digital Personal Data Protection Act, 2023 (DPDPA).

8. DISCLAIMER & LIMITATION OF LIABILITY

To the extent permitted by applicable law, Thrico shall not be responsible for any indirect, incidental, or consequential damages arising from the use of the Website, Mobile App or Services, including data loss, downtime, or security breaches, except where such limitation is restricted by applicable law.

The Platform may be temporarily unavailable due to scheduled maintenance, system upgrades, technical issues, cybersecurity incidents or other reasons beyond Thrico’s reasonable control. Thrico does not guarantee uninterrupted availability of the Platform and shall not be liable for any loss, damage or disruption arising from such downtime or unavailability.

Thrico implements reasonable administrative, technical and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure, and Thrico does not guarantee absolute security of information.

9. ADDITIONAL INFORMATION

Security Measures

We use encryption, secure hosting, firewalls, and other safeguards to protect your data. In the event of a data breach, we will notify affected users and authorities without undue delay, as required by applicable law.

In the event of a data breach likely to impact your rights, Thrico will notify the Data Protection Board of India and affected users without undue delay, detailing the nature of the breach, affected data categories, and mitigation steps taken

Cross-Border Transfers

Your data may be processed or stored outside India under adequate security measures and contractual safeguards consistent with applicable data protection laws.

Where personal data is transferred internationally, such transfers are protected through Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent contractual safeguards, ensuring adequate protection as per applicable laws.

Legal Basis for Processing

We process your data under lawful grounds, including:

Your consent;
Contractual necessity;
Legitimate business interests such as security and analytics.

Marketing and Do Not Track

We do not sell or share your information for third-party marketing. Thrico currently does not respond to “Do Not Track” (DNT) signals.

Children’s Data

We do not knowingly collect data from individuals under 18 years of age. The Platform is not intended for use by individuals under the age of 18 years. Any inadvertent collection will be promptly deleted upon notice.

Accountability and Governance Framework

Thrico maintains an internal data protection governance framework including privacy audits, employee training, and periodic compliance reviews to ensure ongoing adherence to legal and security standards.

Suspension of features

Thrico reserves the right, at its sole discretion, to modify, suspend, restrict or discontinue any module features, functionality or part of the platform, temporarily or permanently, at any time, including but not limited to where such action is required to comply with applicable laws, government directives, industry standards, security requirements or Thrico’s internal operational decisions. Thrico shall not be liable for any loss or inconvenience arising from such modification or discontinuation.

Business and Users Share Intellectual Property

All intellectual property rights in the platform, including software, design, text, graphics, designs, videos, media content and trademarks are owned by or licensed to Thrico by PulsePlay Digital.

Intellectual Property uploaded or shared by users or customers remains their property. By using the platform, Users grant Thrico a limited, non-exclusive, royalty-free license to use such content solely for the purpose of operating, maintaining securing, and improving the services.

Subscription Compliance

Continued access to the Platform is subject to timely payment of applicable subscription fees. Failure to make payments in accordance with agreed terms may result in suspension or restriction of access to the platform.

Pricing Revision

Thrico reserves the right to revise the subscription pricing at its discretion. Customers already paid for an annual subscription shall not be affected by such revisions during the existing subscription term. Customers on a monthly billing cycle may be subject to revised pricing upon renewal or subsequent billing periods.

Invoicing and Payment Terms

Subscription fees, billing cycles and payment terms shall be governed by the invoice issued by Thrico from time to time and any applicable subscription agreement.

Governing Law & Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be resolved through arbitration in New Delhi in accordance with the Arbitration and Conciliation Act, 1996, with proceedings conducted in English.

Limitation Period for Claims

Any claim or dispute arising out of or in connection with this Privacy Policy must be raised within three (3) years from the date on which the cause of action arises, in accordance with the Limitation Act, 1963.

10. Updates to this Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Changes shall be effective upon posting on the platforms and continued use of the services constitutes acceptance of the updated policy.